The last agency you’ll ever work with
A senior-led ecommerce growth partner for 7 and 8-figure fashion, beauty and lifestyle brands across Australia and the US.
We connect paid media, lifecycle marketing and creative strategy to increase profitable revenue, improve customer lifetime value and build brands that last.
We work with a limited number of brands by design, giving every partnership greater strategic depth, closer collaboration and stronger creative direction.
You want ROI?
We deliver.
You want to scale globally?
We make it happen.
Trusted by leading fashion, beauty and lifestyle brands across Australia and the United States.
$250M+ Ecommerce Revenue Generated
$50M+ Managed Across Paid Media
7 years building and scaling ecommerce brands
AU, US + UK MARKET EXPERIENCE
OUR PARTNERS
35mm Co.
Alfie’s Mission
Aur Oceà
Banded Together
Bio Gaia
Balter
Bleachsunday.
Carrie Case
Cocowillow
Consider The Wldflwrs
Dyspnea
East Coast Escapes
Everydae
Fridah
Hustl
Illoura
Innovation Living Melbourne
Isabelle Quinn
Jane Iredale
Jaz Hand Made
Jen Wagner Type
Lem Wear
Loaila
Madras Link
Millie Savage
Motorino
Mutimer
Ochre Lane
Perlu
RipIt Grips
Roasting Warehouse
South St
Summi Summi
The Flower Bar Co.
Therapy Shoes
Ugg Since 1974.
Unreal Fur
Wandering Folk
Whole Health Studio
With Harper Lu
Yitai.
Zaliya Boutique
Growth stalls when one part of the system is
working against the rest
Increasing media spend cannot solve weak positioning, repetitive creative, low conversion or poor customer retention.
The S&S Growth System helps us identify what is limiting growth, prioritise the strongest commercial opportunity and align every channel around it.
Positioning shapes the creative. Creative drives acquisition. Retention increases the value of every customer acquired. Each decision supports the next.
The S&S Growth System™
A connected approach to positioning, acquisition, retention and international expansion.
ACQUIRE
Position
Creative-led paid media designed for sustainable growth.
We combine creative-led paid media with commercial performance targets across Meta, Google, TikTok and Pinterest.
Clarify what makes the brand commercially compelling.
We define the customer, positioning, messaging and offer strategy that give every campaign a stronger reason to convert.
EXPAND
RETAIN
International growth strategy for scaling beyond the local market.
We support brands entering the US and other international markets through market-specific media, creative and customer strategy.
Lifecycle systems designed to increase customer value over time.
We use email, SMS, segmentation and customer behaviour to strengthen repeat purchase, retention and lifetime value.
Three capabilities. One commercial strategy.
Our paid media, lifecycle and creative teams share the same commercial targets, customer insights and performance data.
Paid Media
We manage Meta, Google, TikTok and Pinterest against the numbers that matter to the wider business, including MER, customer acquisition cost, conversion and profitability.
Strategy, testing and budget decisions are informed by creative performance, website conversion and customer retention, not only what happens inside the ad account.
Email & SMS
Lifecycle strategy designed to increase customer value.
We build and manage campaigns, automations, segmentation and testing strategies that turn more first purchases into lasting customer relationships.
Lifecycle performance is considered alongside acquisition so both channels work towards the same growth targets.
Creative Strategy
Creative built around why customers buy.
We turn customer research, performance data and brand positioning into clear angles, hooks, messaging and content briefs.
Every concept has a clear role in the customer journey. Performance then informs what we test, refine and scale next.
What partnership looks like in practice.
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With Social & Staple, we were never just another account. Their team listens, brainstorms and brings creativity to the wider business, even beyond their scope
— ROSE, INNOVATION LIVING
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The team at Social and Staple have been absolutely amazing to work with! In the past we have struggled with communication from our agencies but the girls at S+S go above and beyond and are always checking in with us. They have genuinely cared about our business & brand growth and our ads/EDM’s have really transformed since we have been with them. I cannot recommend them enough!
— ISABELLE, ISABELLE QUINN
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Love the social and staple girls. Finally an agency that just gets it. Easy to work with and actual results. I fired every marketing agency I’ve had except these girls.
— ASH, SUMMI SUMMI
Growth requires more than another media plan.
If you are looking for a senior ecommerce partner capable of connecting paid media, lifecycle, creative and commercial performance, we should talk.
We work with a limited number of established fashion, beauty and lifestyle brands across Australia and the US.